me&u - Notice history

All systems operational

100% - uptime

Venue Management - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Menu Management - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Guest App - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

Platform - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

3rd Party - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

Third Party: Stripe → Stripe API - Operational

Third Party: Stripe → Stripe JS - Operational

100% - uptime

Third Party: Twilio → CARRIER NETWORK → SMS, APAC - Operational

Third Party: Twilio → CARRIER NETWORK → SMS, Europe - Operational

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America - Operational

Third Party: Twilio → CARRIER NETWORK → SMS Delivery Notifications & Status Callbacks - Operational

100% - uptime

Third Party: Amazon Web Services (AWS) → AWS ec2-ap-southeast-2 - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-us-west-2 - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-eu-central-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS elasticache-ap-southeast-2 - Operational

Third Party: Amazon Web Services (AWS) → AWS elasticache-eu-central-1 - Operational

Third Party: Amazon Web Services (AWS) → AWS elasticache-eu-west-2 - Operational

Notice history

Sep 2024

No notices reported this month

Aug 2024

No notices reported this month

Jul 2024

Issue with Images not loading in Manage
  • Resolved
    Resolved

    Our team has confirmed full recovery of services. Images are now loading correctly in Manage.

  • Monitoring
    Monitoring

    Our team has identified that the image loading issue in Manage is due to an issue with the third-party service that provides image functionality. This service is currently recovering, with images in Manage now loading correctly.

    We are monitoring to confirm a complete resolution of the issue. We appreciate your patience, and updates will be continuously provided until the issue has been fully resolved.

  • Investigating
    Investigating

    Our team is currently aware of an issue with menu pages not loading correctly in Manage. This appears to be a backend display issue only and menu pages are not affected. We apologise for any inconvenience and are working to resolve this as quickly as possible.

    Updates will be provided continually until issue has been resolved.

Jul 2024 to Sep 2024

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