me&u - Manage and Ordering app is not loading intermittently – Incident details

This incident has now been resolved and all services are operating normally. We appreciate your patience while our team worked to restore service. A post-mortem will be conducted, and we'll share more details on the issue as soon as possible.

Our engineers have implemented a fix and are currently monitoring the result.

Our engineers are continuing to investigate and test solutions, with work ongoing to restore full service.

We’ve identified several contributing factors. The system refresh has addressed some of the causes, and we’re making progress on investigating the remaining ones. We continue to work towards full resolution.

Our engineers are performing a system refresh as part of the ongoing troubleshooting. We're continuing to work towards full resolution and will provide another update as soon as possible.

We continue to investigate this incident.

We continue to investigate this incident as a priority.